Katherine Gingrich

Gingrich's Fiber & Metal Art

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Facts and Questions

Allergy Information

I list all of the materials I use in each piece. I have a nickel allergy; so, the only items I have with nickel are the gold-plated items which are underplated with nickel and some pin stems on brooches. I do have two adopted dogs; so, even though I try very hard to avoid it, there is probably some dog fur contamination.

Shipping and Tax Information

Shipping and insurance fees are included in the price. Sales tax will be added to purchases shipped to Maryland (6%) and Pennsylvania (6%).

Payment Method

I accept payment through PayPal.

Return Policy

Returns are allowed within two weeks of the arrival date of your product as shown by tracking. A full refund of the purchase price, original shipping cost, and any sales tax is given when the item is received back in the condition in which it was sold.

If your product is defective, please email me at beadartist.gingrich@gmail.com. Return shipping cost is the responsibility of the customer unless the product is defective. Customer is responsible for return. If insurance is not purchased and package is lost or damaged during return, seller is not responsible.

Do you have a store where I can buy in person?

Sadly, no. This may change in the future as I plan to return to gallery representation in the future.

Do I have to have a PayPal account to buy?

You do not need a PayPal account to pay through this payment portal. You can read more about this option here: Paypal Without an Account  

How can I get a coupon?

Coupons are only issued through my newsletter. You can sign up to receive my newsletter here: Newsletter Signup  

How long does it take to ship?

I split my time between a house in Maryland and a farm in Pennsylvania. It may take a 7-10 days for shipping. Please email me at beadartist.gingrich@gmail.com before you order if you need shipping to be expedited.

How will I know if my order has been shipped?

I will send an email with a tracking number when your order is packed. Your order will be shipped within 24 hours after that.

What if I make a mistake on my order?

Please email me at beadartist.gingrich@gmail.com as soon as possible.

Do you do custom orders?

I do not.

Do you ship outside USA?

Not while a global pandemic is raging.

Do you sell wholesale?

Yes, I sell wholesale to stores and galleries with a physical store. I do not sell wholesale to virtual stores and galleries. Click here for more information: Wholesale Information  

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COPYRIGHT 2022 Katherine Gingrich, Gingrich's Fiber & Metal Art